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Remote Support
On-Site Computers remote desktop application allows our technicians to remotely connect to your desktop or server, for troubleshooting or maintenance, at your convenience without the need for an on-site visit.
- Customers must permit a technician to use each LogMeIn Rescue function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect)
- Customers can choose to terminate the session at any time
- All traces of the Customer Applet disappear from the remote PC when the session is finished
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